Volker Heiden

Area Vice President – Protea Hotels


Volker Heiden is Area Vice President, Protea Hotels. In his role, Volker is responsible for the strategic leadership of all operational functions of the Protea Brand, which is part of Marriott International. He oversees over 100 hotels across the African Continent.

Prior to his current position, Volker served as Vice President Finance-Business Partner for the Caribbean and Latin America for Marriott International, Inc. In this role, Volker was heading up the Finance Division for the CALA Region supporting existing hotels as well as hotels under development across all lodging brands.

In 1997 Volker began his career with Marriott as Senior Manager of Accounting Services in Frankfurt, Germany and in 2000 was promoted to Area Director of Finance – Europe. Prior to joining Marriott, Volker worked with Hyatt International Corporation and began as a Night Auditor and was subsequently promoted to Credit Manager, Chief Accountant and Assistant Controller. Volker worked for Hyatt International in their UK and Mexico offices.

Volker is a graduate of Hotel Kaufmann (IHK), Maritim Hotel Braunlage, Germany in conjunction with Hotel Management School in Bad Harzburg in 1987 (technical education combining practical experience in the hotel environment and a business school) and a graduate of Bilanzbuchhalter (IHK), Dr. Endriss Steuerfachschule Koln, Germany in 1997 (equivalent of a Certified Management accountant in the US). Volker is fluent in German, English and Spanish. In his spare time he enjoys nature, particularly hiking and skiing.