Programme Agenda

This year’s THINC Africa Conference has an exciting line-up of hospitality industry as well as corporate sector executives all of whom will gather do discuss the many opportunities and challenges that we are currently facing within our hospitality sector. 

Africa is the next frontier in global hospitality growth and HVS is at the forefront in being there for industry, developers and investors alike to assist in ushering this growth into the African development community.

Take a look at our action-packed Agenda and Register now!

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Tuesday, 27 August 2019
Time Session Title Speakers
8:45 - 9:00Welcome to THINC Africa 2019HVS
9:00 - 9:30

Executive Search & the Role of the GM

9:30 - 10:15

The Role of the General Manager

(What does the role involve in 21st Century Africa?  does training & education really prepare you for it?  what do owners expect from their GM's? how to manage those relationships in good times & challenging times?)

10:15 - 11:00

Revenue Management

(Why is the hospitality industry so far behind other industries? we are only learning from the airline industry now.  What does revenue management really mean? how do you do it? are there tools to help? why are we not taught it at school?)

11:00 - 11:30 Networking Break
11:30 - 12:15

The Latest Food and Beverage Trends

12:15 - 1:00

Crisis Management & Security for Hotels

(The Hospitality Industry is incredibly resilient  bouncing back from the Cape Town water crisis and Nairobi attacks)

1:00 - 2:30

2:30 - 3:15

Open Mic on Sustainability, Investment and HR

(Challenges that everyone is facing, Sustainability and HR becoming a boring without specific direction)

3:15 - 4:00

What do Guests REALLY Want

(they are the ones with the money, so knowing how to manage the guest expectations is vital) 

4:00 - 4:30
Networking Break

4:30Operations Team to join Investment Team
18:00 - 21:00 Cocktails