Programme Agenda

This year’s THINC Africa Conference has an exciting line-up of hospitality industry as well as corporate sector executives all of whom will gather do discuss the many opportunities and challenges that we are currently facing within our hospitality sector. 

Africa is the next frontier in global hospitality growth and HVS is at the forefront in being there for industry, developers and investors alike to assist in ushering this growth into the African development community.

Take a look at our action-packed Agenda and Register now!

Download Agenda
Friday, 15 November 2019
Time Session Title Speakers
8:45 - 9:00Welcome to THINC Africa 2019

Hala Matar Choufany - President Middle East, Africa & South Africa HVS

9:00 - 9:30

Middle East and Africa

(What are the latest trends in the Middle East, what are the perceptions of Africa in the region, is there an appetite for Investing in Africa)?

Hala Matar Choufany - President Middle East, Africa & South Africa HVS

9:30 - 10:15

The Role of the General Manager

(What does the role involve in 21st Century Africa?  does training & education really prepare you for it?  what do owners expect from their GM's? how to manage those relationships in good times & challenging times?)

Jan van der Putten - Vice President Operations, Africa & Indian Ocean Hilton

Ayanda Mazibuko - General Manager Cape Sun

Joanne Selby - General Manager Table Bay Hotel Cape Town

10:15 - 11:00

Revenue Management

(Why is the hospitality industry so far behind other industries? we are only learning from the airline industry now.  What does revenue management really mean? how do you do it? are there tools to help? why are we not taught it at school?)

Derek Martin - Founder TrevPar World

11:00 - 11:30 Networking Break
11:30 - 12:15

The Latest Food and Beverage Trends

Lee-Ann Singer - Marketing Director Singer Group

12:15 - 1:00

Crisis Management & Security for Hotels

(The Hospitality Industry is incredibly resilient  bouncing back from the Cape Town water crisis and Nairobi attacks)

Rishabh Thapar - Director HVS Africa

William McIntrye - Regional Director Africa Radisson Hotels

Joop Schoef - General Manager Spier Hotel & Leisure

1:00 - 2:30

2:30 - 3:15

Local is Lekker

(Why Hotel Developers Prefer Chinese Imports)?

Jon Diboll - Managing Member Hotel Interior
3:15 - 4:00

What do Guests REALLY Want

(they are the ones with the money, so knowing how to manage the guest expectations is vital)

Tim Smith - Managing Partner HVS Africa

Chris Alexander - Founder & CEO Guest Revu

4:00 - 4:30
Networking Break
4:30Operations Team to join Investment Team
18:00 - 21:00 Cocktail Hosted by Marriott